Games Workshop is stepping up its restrictions on online sales. In fact, according to this bit, GW has informed online retailers that starting June 15th online sales will be stopping in order to help protect the brick and mortar shops. check out the latest......


Here is a link to the new policies.
https://www.dropbox.com/sh/wn5gq2srlbvxs6l/mhXkq4nVgZ

via Soosas from the Faeit 212 inbox
Miniwargaming just posted that there is a new GW document that will prevent the online sale of their products starting June 15th. I already knew this was the direction GW was going but I still find it extremely disapointing. Thought the community should know.

124 Comments:

  1. This comment has been removed by the author.

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  2. Where's the sense in stopping online sales for online retailers? You would think this would affect their profits in the long run...

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    1. Well they prob want to Force People to buy at GW Site.

      I for One wont Support them if this happens.

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    2. ditto. GW prices for Australians are just about double what you pay in the US...the 20% online retailer discount makes a huuuge difference for us....

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    3. When this happens, I'm just straight up not buying GW products. The pricing is absurd here in Australia, and I refuse to support it.

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    4. I know Aussies complain about Aussie prices and that is fair. But what is your minimum wage down there? In BC Canada it is $10. So how many hours does one have to work to buy a boxed set? Do Aussies work more hours or fewer?

      And yeah I think gw is being stupid in this new policy

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    5. That's a good point Colin, we do have a much higher min.wage. Just about everything is also more expensive as well, from rent to food. Thing is that's based on our current dollar value. 2-3 years ago, when our dollar was almost half the value it was, prices were still double the US! We've been getting ripped off for years!

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    6. Calm down, folks. Don't get yer panties in a twist before you actually read the documents. I just read them all, and there is really no change to GW's existing policy prohibiting online sales, and sales by North American retailers outside of their own countries. It does NOT prohibit mail-order sales by a brick-and-mortar store within its own country, just the use of an online shopping cart & display of box cover art online. I know of several mail-order retailers that this new policy will have NO EFFECT on; it will be business as usual, or at least how it was supposed to be.

      The old policy was stipulated in 2003, and it looks like GW is just re-iterating it's old policy, with a few more rules for in-store retailers.

      Bottom line: GW isn't doing anything new as far as mail orders go for in-store retailers who want to sell to customers inside their own countries via mail-order...

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    7. (BTW, when I say "mail-order", I mean the product you ordered arrives via the mail (or, more typically, UPS). I don't mean you have to place your order in the mail; generally you either call up the retailer's customer service, or send them an email with an order form attached...)

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  3. You mean the brick and mortar shops that they own that NOBODY GOES TO, or our FLGS? Also, does this mean they will be stopping online sales on their website as well?

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    1. No, they feel cheap alternatives to their own online store damage profit. So the best thing to do is to shut down these stores.

      Basically, GW thinks that people who buy from Miniwargaming or other distributors, will now buy from them, so they make full value.

      Yea. That's right. Real smartz those guys arez.

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    2. I dont think Thats quit it.
      This would even stop those non cheaper Stores from selling And bitzstores.

      GW just wants to get rid of Hobbyists that dont fit their annual Goal. In the Long rum they will Bann all Fansites were they can aswell.

      Not like this is a New Thing at GW

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    3. I don't think they'd close the fansites, it's free Internet publicity!

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    4. Yeah - I'm with Jon: unlikely they'll go after the fansites. This is just GW trying to stop sites from underselling them on their own product. Makes sense, business-wise, but I feel for my Aussie friends.

      And that said? I'm going to go buy all my Tau stuff from the Warstore before June.

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    5. But they have been going after fansites for years. Heck they've even had a few close down.
      There was the Blood Bowl site where people had been contributing and keeping the game alive for years, GW sent a seize and desist letter to them.
      Turn Signals on a Landraider was a webcomic they shut down. Every forum out there has had a visit and email from the lawyers at GW at some point.

      It's best just to ignore it, if you answer they have a foot in and think they can push you around.

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    6. Yes
      They are trying for years and have their gripp on fansites.

      Lexicanum got closesed Down for Artwork pics and fluff. The Site is pure Fan fluff based.

      If you Post up rules or leaked pics you Run into Risk of getting sued.

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  4. Whilst I'm sure it'll be good for some bricks and mortar stores, plenty will still close because they rely on online sales to make their money.

    I'm lucky that my FLGS does 20% off but not sure they'll continue that if they aren't trying to compete with online shops.

    I can't see the sense in this. GW probably make a big chunk of their revenue from online sales through 3rd parties. Seems incredibly short sighted.

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    1. They want the monopoly.

      They dont lose Out on the % the retailers Give. The retailers lose Out on changeing Less.

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  5. I would say this is the asshat action to top all asshattery! I take my hat off to GW...

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    1. you mean you take your asshat off to GW. :)

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  6. LOL WTF

    Like what...I don't even...indefensible...

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  7. Lukily you can still get stuff off ebay cheap :P

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    1. Not Once this is final.
      EBay Sellers Import via UK retailers to sell cheap. Even 2nd Hand will sell higher Once retailers are gone, caus the price will be priemtet to GW and Not retailers from then on.

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    2. Not true, Warlord. You cannot stop legitimate second-hand sales/reselling on eBay as these acts are not violative of any eBay policy.

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    3. His point was second hand sales are going to skyrocket in price, because of the increased demand.

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    4. [quote]
      Not Once this is final.
      EBay Sellers Import via UK retailers to sell cheap.
      [/quote]
      No, yes, and no... No because this action has absolutely no effect of European retailers (which includes UK retailers), this is purely aimed at North America. GW tried this crap in Europe but can't do it due to protection laws regarding producers having to treat every retailer the same. Yes because European retailers already can't sell outside of Europe (protection only goes as far as the European borders), so those UK retailers haven't been able to sell to folks outside of Europe for a while now. And no, this isn't going to stop European consumers buying stuff cheap online in Europe and selling it online through ebay, nothing GW can do about that. It really hurts the Australians because they could still order from the US discount webstores, now US and Canadian Stores may not sell outside the country. I am curious if GW was actually smart and excluded mailorder, it seems as if they didn't and only included Internet based platforms...

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    5. The Point is.... If you sell stuff on eBay that you importet, you will try to sell at biggest Profit. So prices will skyrockett on eBay in the US. (canada aswell)

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  8. it is defensible if every one orders stuff online shops have to shut down in the real world which means less gaming tables and more creepy "YOUTH CLUBS".... seriously this will be good for the hobbie online has been killing it.. more shops and staff and tables with realms of battle boards on them at offical or indipendant shops is good.

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    1. Are you for Real?
      How is closeing Down all Webstores Good for Real World Shops????

      So more People will Play the Hobby! :D

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    2. I suppose Heath is suggesting that people will either pay GW direct or go to real shops now so more revenue to them (until they get closed too) and that somehow if you buy online you never play games in the real world obviously??
      Most of the online retailers are based from independent stores though, so actually it's hurting 'brick and mortar' stores who sell online to reach more people than just those in the local area to help stay afloat.
      Never thought I'd see the day I agreed with Warlord22 of all people (no offence ;P) but it's not good for the hobby really, just GWs profits

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    3. It'll make their sales easier to track, and in theory their bnm stores more viable. Maybe they figure the increase in margin they get by retailing direct, will offset the loss of volumes at lower margin wholesaling. What I bet they haven't counted on is the large number of people who shop exclusively online either interstate or internationally, and end up losing their business. Smacks of a management consulting recommendation to me...

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  9. the stuff on ebay is mostly fake unless its second hand why get a army u cant use in a torniment.

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    2. Edited from original comment.

      At least State side, GW does not run major tournaments. The only thing is that most tournaments care about is if your models are WYSIWYG, look like they belong to the setting, and make sense as to what they're counting as in regards to their codex entries. There's no gestapo checking to see if your stuff is hand sculpted,counterfeit ect.

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  10. Wow Heath, you could pass as someone from GW given your die hard attitude and lack of editing.

    What happens if someone doesn't live close to a gaming store? My bet is that a fair proportion will get bored and leave the "H"obby.

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  11. Hope this is just 1st April incoming...

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  12. Heath. Firstly please master the English language. It will greatly assist everyone else in understanding what you are trying to say.

    Based on a translation that Google was not able to help me with I am assuming you are claiming that the online stores have damaged the hobby.

    Totally ignoring a few facts:
    -GWS has moved out of premium zones, destroying the long term viability of their own stores to save money. If you aren't a visible area you don't attract new customers.
    -GWS has increased pricing horrendously, people simply can't afford full priced products.
    -GWS service is rubbish.
    -GWS stores have never provided an ideal location to game (anywhere near me at least) because opening hours are too restrictive and they only care about sales.
    -Products on ebay are fake... absolute rubbish unless you are buying Forgeworld ripoffs. Which are apparently better quality than alot of FW merchandise.

    Are you totally forgetting the fact that GWS has gone out of its way to move away from providing meaningful stores except as a way of selling products and moving people on?
    They don't even provide black boxes anymore and expect staff to buy products and paint them for display of their own accord.

    What has happened is they have stabbed their customers in the back soooooo many times with rubbish service and overpriced products that they are having sales problems, which they think they can turn around by returning to the sales model which worked 10-15 years ago.

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    1. Please point out how Games Workshop's customer service is 'rubbish' because every single time I've had to deal with them (and Forgeworld who actually went out of their way to send me a spare part for an XV-9 for nothing) I've had an excellent level of service.

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    2. Agreed, i was wondering where the rubbish service was myself. GW's Customer service people are the polar opposites of GW's Marketing people...

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    3. How can you get better quality minis than what forgeworld make they are awesome and gw have some of the best customer service in the industry imo unless your a stuck up douche. I can see why gw want to do this in america because if they open new stores people will go to them.

      We all hate how expensive gw is to buy from but think of it this way you pay that 60 bucks for a box of models you will use in there store for years if you get into the hobby. They have to make the most of what they can at the time of sale they dont get to ask you to pay to play at there store.

      Tldr forgeworld minis rock, our hobby is expensive, gw are only trying to bring people back to there store to help people game again imo.

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    4. Yeah, customer-service wise they've been fine, had a few free models to replace faulty fine cast from them :P

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    5. I like gw's customer service, but my local store sucks when it come to stocking product. They tell me it because head office only sends them a few of each ,so they don't overstock. What it means is, they never have what I wanted and I went esewhere to get it.

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    6. I agree with Kriswithak on everything but the Customer Service. China guy does make better quality FW than FW. If you don't believe, that's fine. You obviously have never seen one of his knock offs up close. I guarantee if someone painted it up and put it on ebay, you would never know the difference.
      I think the rest of you got on a tangent about CS and missed the bulk of his rant. He's spot on. GW has bashed us over and over. This hobby is meant to start at 12 years old. I'm 39, 75 dollars for a flyer? 35-55 for a 5 man unit? I know I can't afford it, how the hell are the 12 year olds going to? You think their parents are gonna pay for it? Really? Guess what, they are 39 years old too...
      I read all four policies. They not only want to ban online sales, making their site an online monopoly, they will cut off any store that sells bits from the boxes. They will do spot checks, unannounced, to verify the partner stores (those that get the 40% discount) are doing what they are supposed to, or they get cut off.
      As for tournaments, GW doesn't even support tournaments anymore. It doesn't matter what hits the table. GW has nothing to say about it. It's upto your local TO. I am the TO for my local, and we just want a clear WYSIWYG. That's it. We got guys using Mantic, Dreamforge, even some PP for GW armies. Check your local. Stop buying from this shitty company. Play the game and quit funding stupidity.

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    7. I didn't get sidetracked; being fortunate enough to live in the UK means that I know nothing about the GW strategy in the US so I can't really comment on what Kris stated. I do know that my experience with GW's CS (which seems to be half of his argument along with prices) has been the complete opposite of what's being said. I asked for clarification, because to me (and several others here it would seem) claims of GW'S CS being crap is just wrong.

      Demanding that people stop buying from GW on a predominantly GW forum isn't really going to get you very far. Personally I think that GW are wrong and right in the choices they make; they usually do what it right for the company but seemingly wrong for the user and that is a fine line to tread for the long-term health of a company. Yes, their stuff is expensive but then what luxury items aren't? $50 for a console game? You'll play it for what, 20 hours tops unless the multiplayer is great and then hardly touch it for the next new game out? $50 in the GW equivalent (like Terminators or similar) is a lot of money for what is essentially 5 little plastic guys, but then you have 2-3 hours assembly + painting and once they've been used in eight 2-hour games they've broken even in value with a console game and I think I'd like to field Terminators for more than eight games. Yes, I'd like them to be cheaper but that's not going to happen. GW does what it needs to keep the company afloat and if I have to pay £45-50 for a limited edition codex, £50 for a massive new unit or whatever, then yes, I'm going to do it because I'd rather pay through the nose for a Games Workshop that I enjoy then pay nothing because there is no longer a Games Workshop trading.

      Sounds far fetched? Not so much, companies are reporting losses all over the shop. Here in the UK we've had two of our biggest high-street chains Woolworths & HMV go into administration (and they've been trading since 1909 and 1921 respectively) the processes of which the former of the two did not survive. I'd rather not have my no.1 hobby go that way, so to GW I say "Do what you have to chaps but chuck us some sales and discounts please FFS, we're not all made of money".

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  13. So, this means that independent retailers will not be able to sell GW products? I do think that a fair amount of GWs revenue comes from independent resellers. GWs website is just no alternative as there are never any sales, or promotions or discounts, and the ridiculous shipping costs are just hard to justify...
    In Hungary there is NO brick GW shop, so...

    I won't even start thinking about how ridiculous and short-sighted this step from GW would be. Just can't believe they are THIS stupid.

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    1. Agreed. I first got into the hobby in the Middle East...online retail was the only way to get the goods!

      Now, even though I am back in Australia, I don't have time to visit a GW store...they're closed on Sundays for chrissake!!

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  14. Yet another great decision for the hobby's future... Truely wondering what they are seeking here... Drill a hole in their own boat ?

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  15. I'm 34 years old and what is this?

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  16. In many places of their own boat, after ditching the oars and removing the bilge pumps

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  17. My first thought... Conservative Britts refusing to adept to the future. (no disrespect to the British people just a first thought, take it for what it is.)

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    1. It's similar to the music industry trying to keep their out of date business models, and like newspaper companies attempting to hold onto their archaic distribution methods.

      Neither are working. GW are going to kill themselves if this is true.

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    2. Sounds about right sadly there are many Brits with this kind of attitude, our Prime Minister and Chancellor of the Exchequer to name a couple.

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    3. I dunno, without the foresight of the likes of Tim Berners-Lee there wouldn't be an online presence anyway thankfully the world gets to share the interwebs for zero cost. Still if you want disabuse yourself of the notion of National stereotypes I'd suggest visiting most city centres in Britain on any Friday and Saturday and you will see plenty of 'ladies' and 'gents' in states that could in no way be described as 'conservative' ;)

      Meanwhile my issue with this news is that I was under the impression GW presents itself as a manufacturer first who happens to have retail shops to distribute their product. Online retailers are buying that product to sell at a lower profit granted but that was still making a profit for GW. That revenue has just gone now. The big sellers like Wayland aren't going to be stocking product because they can't sell it online, this makes no sense to me whatsoever. I'm all for protecting the high streets but if the likes of Woolworths and HMV have gone down the drain how does GW seem to thin it can save Mom and PoPs Little Shack of Hobby Fun and Gamer Odours?

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    4. "Still if you want disabuse yourself of the notion of National stereotypes I'd suggest visiting most city centres in Britain on any Friday and Saturday and you will see plenty of 'ladies' and 'gents' in states that could in no way be described as 'conservative'" I know, I'v seen it :-) Stereotypes are never true there fore the disclaimer. You can have a free joke abut Swedes if you like.

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    5. Brits (only one T as the root singular is Briton). And it's adapt, not adept. Adept would mean to be good at something.

      Should Games Workshop push this through then small idnependents will fold. OK, that might push some people toward the Games Workshop store but not me. For one, with the current cost of fuel, parking, toll bridges and what not it's miserable to be asked to go out to buy toys for a very high price.

      With junior on the way and the dog needing more medicine as he gets older trying to screw another 30% out of me means I can't afford the hobby any more. Sorry, but no.

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    6. Pegboard, you are right ofcourse, but the gent actually is communicating in a language different than his natural language, and a context that is a bit outside the Brit norm, so be easy on him?

      As for the rest, I have very simillar thoughts.

      (Sorry to hear that your dog is ill :( )

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    7. This might be a good point, but so far changes to online retailers have affected only the US reseller agreement, not the UK and Europe one. European retailers are still free to sell products using an online shopping cart, for example, rather than the bizarre online/phone/email combo systems that US websites seem to have been reduced to. I'm guessing the EU's freedom of trade protection hsa a bit to do with this.

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  18. Hmm I hope this doesn't affect Weyland Games to much, I like having 20% off of my GW products because the store prices are stupidly high.

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    1. This whole thing basically means wayland will be banned from selling anything GW online so no more 20% discount for you

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    2. No, Wayland will still be able to sell GW products as they are a British company.

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    3. That's if Weyland Games aren't in trouble themselves...I've heard a lot of rumblings that they're having issues fulfilling orders since their buy-out of Maelstrom...

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  19. Read the documents now... this is actually for the US and Canada only. So us Europeans can stop holding breath...


    ...for now.

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  20. This HAS to be bullshit, it just makes zero sense. Can they even enforce this legally?

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  21. Couple of things.

    This is Games Workshop USA, a small distinction I know but it's important. Wayland Games are a UK company and won't be affected by the policy for example.

    A policy similar (near identical) to this one has been in place in the US since 2003. That's ten years, so this isn't new or surprising.

    So what is new?

    Two things.

    The new policy includes Canada as well as the US. So more geographical area is prohibited from online shopping cart sales.

    The (perhaps bigger deal) second major change is that companies are now required to sell products as packaged by Games Workshop. This is effectively a prohibition on breaking up kits for bits or better value components (like selling battleforce contents separately for example).

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  22. If you read the documents, this seems to have been the policy in the US for around 10 years, and they're just extending it to Canada. I get the feeling that something like this may not be allowed under EU law as GW seems notably less restrictive in Europe.

    Also interestingly, GW stores in the UK also seem to be pretty reasonable. They're in decent enough locations and have good staff. Don't know if that's just me being lucky or if UK stores are genuinely better run than the North American ones.

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    1. I think it may simply be a difference in strategy as opposed to law.

      Although GW does the same thing the US and UK the companies are very separate entities in some ways. The markets are very different and GW US and GW UK are going to often make different decisions based on their circumstances.

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    2. Last time I checked EU trade regulations, if a company itself has made something publicly available within the EU, it cannot legally prevent reselling of said item within the EU - even from one country to another - or dictate prices or conditions of said trade.

      Of course, GW could refuse to sell to retailers at wholesale prices but again, that would have to apply to each and every retailer (effectively killing the retail business within the EU) or they could be sued for trying to limit competition on the market.

      Matter of fact, at the moment 1€ buys you about 0,86£ in currency, while in GW's online store that same 1€ only buys you about 0,7£ worth of stuff (calculated from GW's given EUR and GBP prices). So a Eurozone dweller like me ordering from a UK retailer gets in practice a 20% discount straight off the bat because of this arbitrary FX difference, even if the UK retailer offers no discount.

      Then if said retailer (like Wayland) gives you 20% discount from those prices... even after delivery costs you end up paying roughly 35% less than ordering from GW directly.

      I wonder how long can GW keep up with this kind of lulzy policy where they peg the virtual exchange rate once a decade? If more consumers realized the savings potential in this, nobody would order anything from GW that could be ordered from an independent UK stockist, eventually forcing GW to check their internal conversion rate much more regularly and revising EUR prices accordingly. Of course, had the currency rates moved to a reverse direction, then the situation would be in reverse - UK residents could benefit by ordering from Eurozone.

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    3. In response to Martins OP, I have to agree - I have never once had a bad experience in a UK GW store. The staff are fantastic, knowledgeable, helpful... I don't know any other companies that provide free painting/modelling/gaming lessons and tips for free to support their products.

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    4. following on to Stormtrooper's comments, GW could, if they really wanted to, prevent us here in the States from getting discounted products from UK and other European vendors. while it is correct that goods are legally required to flow freely through the EU because it is a single economic jurisdiction, those rules do not apply "cross border" to the U.S. if GW wanted to go to the trouble of somehow differentiating their EU-specific products from North American-specific products, they could use a grey-market goods theory to keep discounted products from appearing in the U.S. by stopping them at Customs. now, if you are talking about an identical product, this is darn near impossible to do because Customs (and the ITC) will never enforce an exclusionary order on identical products. however, if the products are materially different (and material in this context means something other than one set has a different set of components), then it can be done. for instance, GW could add something to the resin mix that is not permitted for distribution in the U.S. but permitted for distribution in the EU (I don't know if such a thing exists - it is merely a hypothetical example), and then make the case that because the product cannot be LEGALLY distributed in the U.S., Customs has to keep it out of the market. now...this would not only constitute supreme asshattery, but it would also entail a level of expenditure to sufficiently differentiate the product that would positively make no commercial sense. then again, these guys seem to be doing a lot that makes no commercial sense these days, so who knows.

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    5. I only commented what is the situation within EU.

      Trade across the union borders is another thing of course. For example, a non-EU publisher of a book/comic/film that has not made its work available in any of the EU countries can forbid professional retailing of said work inside the union (of course, private consumers cannot be forbidden from reselling said work).

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  23. Same feeling as Martin Pilkington here... even if the poor swiss wargamers do not have the "chance" to have a true GW store anywhere in the country. But the various ones I've found in Europe were quite decently placed... That being said, I'm off to the post office. Just receive a package from Wayland Games ;)

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  24. You guys DO realize that most online shops are based out of brick and mortar FLGS right? Spikey bitz, Miniature Market, all have real store locations and rely on online sales to help pay the bills. This will only hurt everyone.

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    1. The only reason that Miniature Market has a 'store front' if you can call it one. (A front office room before the warehouse), is so they got a bigger discount with vendors because someone of them gave a bigger discount to places with a store front.

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  25. So, I am to understand that this policy change has to do with the online shopping cart, not the actual selling on line? In other words...the exact way it has been for 10 years, it just now includes canada?

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    1. Can you outline difference? Just curious, AS I'm from Europe

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  26. I feel for the independent stores in the US/Canada who rely on online sales, this will hit them hard. Companies like MWG have really helped promote GW and i fear this may limit the amount of GW content we see from them in the future. As someone touched upon, this wouldn't be such a bad thing if GW ever did discounts or special offers. Bundles where you actually save money if you buy bulk or special offers like "20% off Orks for a month" would really encourage people to use their online store more.

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  27. I, like many others, will be voting on this with my wallet. Privateer Press has been getting more and more of my gaming budget lately and, as a result of this, will soon get all of it. I'll probably drop ~$200 or so on GW in one last big hurrah of a WarStore order and then shift the rest of my gaming dollars to PP.

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    1. I have a gaming budget of 300$ a month, and last month it went into dust warfare and this month x-wing. Goodbye gw.

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  28. how long before the FLGS's drop GW product all together and then Ban GW from their stores if this holds true? why allow a business to treat them this way, last I'd heard FoW and PP had pushed fantasy out of the second best seller spot.

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    1. Because this Policy is GOOD for the FLGS. It means they don't have to compete with bastards with no over heads in another continent.

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  29. Now the question is it "their" brick and mortar locations or indie retailers? I am for supporting local B&M stores if it covers everyone.

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    1. This policy probably helps Indi FLGSs more than GW Stores to be honest considering they have smaller margins than the GW Stores...

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  30. Buying direct from GW rather than an online retailer means they make an additional 57% on each sale. People who are saying its only an extra 20% don't seem to quite grasp how wholesaling works.
    Unfortunately, this is undeniable proof GW have decided to press on with their short term strategy rather than look further ahead. If the board were familiar with the industry this kind of decision would never occur.

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  31. Shocked at the number of comments from people who obviously didn't read the policy. This has been in effect in the US since 2003, so there is nothing really new here! It still hasn't prevented US online retailers such as The WarStore or Dicebucket, or the various Amazon retailers from selling GW products.

    All this policy change does is expand the same US policy into Canada. EU stores aren't impacted, and truthfully, there will likely be no changes to your online shopping. The sky is not falling.

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  32. Yeah, I haven't bought anything from GW since the DV boxed set. All the GW stores around me are slowly being shut down too. I don't think this is a wise move for them. They are gradually pricing themselves out of the market and their exclusivity is only going to make it harder for people to support them. It makes me sad because I really did love their products, but their policies just come off as mean hearted.

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  33. After reading it over it appears that nothing that wasnt going on already in the US has changed. Miniwargaming will just have to take down their online shopping cart section and we would have to do what we are currently doing with thewarstore.com. Call it in and/or ask for a price list.

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  34. Forgive me if this has already been answered but is this just stateside or will it cover the UK aswell?

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  35. Just Canada and US. They can only sell in house as well. No international.

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  36. Well, I better buy everything I want from an online store I use before this happens to Australia as well. GW's Australian prices are already a huge strain on our wallets, I wouldn't put it passed them to kick us in the face some more.

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  37. Mcblobbicus I know what you mean. Ive seen those prices. How much is a bottle of shampoo down there $25? Kidding of course.....or is it?

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    1. If you want super awesome hair, sure lol.

      Delete
  38. They've already stopped online sales in the US... it hasn't had any impact on me at all. You simply email them saying what you want, they respond with a quote, you pay. Very simple. It isn't an 'online' sale at that point. Also, several people post on ebay, with free ship.

    This isn't the end of 20% off (or in some cases more). The issue I have with my "FLGS" is that first, the guy isn't friendly. He pushes Flames of War (as you can tell by his stock levels), and expresses that "40k is dead". I never buy from him if I can help it, because I secretly hope that he goes out of business. *Confession Bear*.

    ReplyDelete
    Replies
    1. This^^. people are over reacting...as usual. You just call or email your orders in to which ever store you use, its what I have been doing for years with the warstore. unless GW bans their products from all stores all together, then these stores just can't sell their product through their online site.

      In other words, give neal a call(or email), give him your order and get it a few days later. problem solved(err really i guess there never was a problem to begin with)

      Delete
  39. This comment has been removed by the author.

    ReplyDelete
  40. To me this smacks of a company looking to maximise profits before folding. I could be wrong though and I am sure that someone will correct me. It just seems so short sighted for a company whose prices are absurd!

    ReplyDelete
    Replies
    1. If you think GW's in imminent danger of folding then you haven't been paying attention.

      Delete
    2. Well done Chris for your informative input.

      Delete
    3. Sales Down
      Profits up (Thx to pricehikes)
      As always with GW

      Delete
    4. Not true Warlord22. GW's last set of financial figures showed sales up

      Delete
    5. Not true Warlord22. GW's last set of financial figures showed sales up

      Delete
  41. If this excludes regular FLGS, then Games Workshop will not get a cent out of me through their online store, with the possible exception of one or two one time direct order only things. I will buy exclusively through my local game store. I will not step foot in a Games Workshop store ever again. I will not order from their online store. And I will go out of my way to screw them over in profits however I can. That's a promise.

    ReplyDelete
    Replies
    1. If you actually bothered to read the trade agreement, you would see that this policy is specifically to help FLGS

      Delete
  42. I have already stopped buying gw products other then the codices. The prices and price hikes are absurd.

    ReplyDelete
  43. Oh Games Workshop. I weep for you. Why are you trying to cripple yourself? Why can you not understand that these silly monopolistic policies only work if you have a monopoly on the entire market? Why cant you understand that this will simply cause you to lose customers and that loss will not be recuperated through higher prices. Oh games workshop, I weep for you.

    ReplyDelete
  44. Folks, I posted this above, but I'll reiterate it here: Ther is NO CHANGE to existing GW policy with regard to online sales in the US. What the rules say is, that in order to be a "Trade Account" and buy directly from GW for retail sale, you must :

    1) Have an actual brick-and-mortar physical store in a commercially zoned area (talking about USA & Canadian retailers here).

    2). You cannot sell GW products online by way of using an online shopping cart.

    That's about it. This isn't a new policy, it's a reiteration of their 2003 retail sales policy.

    So, those physical stores that have a website and sell GW products VIA MAIL-ORDER are NOT AFFECTED by this "new" policy. You will still be able to send your favorite store an email with your order & payment method (or, call them up on the phone to place your order), and they will still be able to mail you your product.

    This "new" policy does NOT prohibit retail stores that have an online presence from selling GW products VIA MAIL-ORDER at a discount.

    So, nothing has changed with regard to online sales. This is not new, it is the same thing GW has stipulated for the last 10 years...

    Untwist yer panties... :-)

    ReplyDelete
    Replies
    1. Well mail-order isn't something most online shoppers want to do, and GW knows that a lot of shopers will then move to their site for their purchases.
      So people can untwist their panties a little, but not to much :P

      I hardly shop from other retailers online, so for me it isn't a big deal other than on principal

      Delete
    2. It may not be what most online shoppers want to do, but it's been what we've been doing for years to get 25% discounts.

      Since you admittedly don't shop online, I'll explain the process as I know one store does it:

      1). You go to their website & when you select GW products, a page pops up with a link on it. You click the link, and a pre-addressed email opens up. You say "please send me the latest order form" & send the email.

      2). A small time later, you get an email reply with an Excel spreadsheet attached that is the store's current list of available products.

      3). At this point you can either:
      A) Fill out the form, including your credit card info and shipping address, then email the form back to them,
      OR
      B). Call their friendly customer service & give them your order over the phone, along with your credit card number & shipping address.

      4). About 5 days later, your order arrives via UPS at your front door.

      (Oh, yeah, that's at a 25% discount, and if your order is over $99 it's free shipping, too...)


      That's what I meant when I said VIA MAIL-ORDER, Dude. Yes, it's not as convenient as using an online shopping cart, but it's not that many extra steps, and (and this is the important part of the message), it's no different than what we've had to do for the last 10 freaking years!!!

      No Change! Same as it ever was, Same as it ever was...

      Also, only affects USA & Canadian retailers, and they can't export outside of their own countries...

      Delete
    3. Yeah, call shop, get 20-30% off. Ships to house. Business as usual.

      Delete
  45. All they want is that all online sales goes through their site.
    Plain and simple.
    I mean not everyone lives close to a "Brick and Mortar" shop, and cant shop from there.
    But anyone can shop online. But the fact of the matter is that shops like miniwargaming holds a lot of sales etc, making them more attractive than the gw online site.

    ReplyDelete
    Replies
    1. This doesn't stop the non-GW owned retailer from having a sale.

      Delete
  46. I only have one thing to say. If we were screwed already in Australia for trying to buy GW product at equivalent prices to US/UK prices, we are twice as screwed now...

    ReplyDelete
    Replies
    1. Time to move to the UK. There are some great reasons to be in blighty, for instance, cheaper GW products, Warhammer World in Nottingham (and Bugman's Bar), friendly people and wonderful weather.

      OK the last two reasons are lies.....

      Delete
  47. ...so, Miniwargaming already threw in the towel. That went fast.

    ReplyDelete
  48. Hi im from Argentina.....the official company, warzone, who distributes citadel things here is gone.
    Then GW fucks the retailers in UK, so they dont send overseas anymore.


    So no more warhammer for us

    What options i have to buy GW stuff, besides used things from ebay??

    greeitings

    ReplyDelete
    Replies
    1. You see Warzone probably went bust over there BECAUSE of the Euro and North American Online stores undercutting them. The probably don't want a repeat of this in their other fringe markets, like say Asia, hence this new Policy to protect the Bricks and Mortar Indie Stores and the wholesalers who are their life's blood...

      Delete

 
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