via Games Workshop via email and on the Warhammer Community
https://www.warhammer-community.com/2020/04/28/reopening-soon-games-workshop-com/
The Details...... you can see the rest at the link above.
Games-workshop.com won’t be taking any new orders just yet, as we want to make sure pending orders are cleared while we are getting the site back up and running fully. Don’t worry though, the webstore will be open for business again very soon! Like, Friday soon. From the 1st of May, you’ll once again (subject to your location) be able to place orders on games-workshop.com and stock up on all those hobby essentials.
It won’t quite be business as usual though, and there are a few things to bear in mind:
With many of our retail stores still closed, the “ship-to-store” delivery option won't be available. To offset this, we’re reducing the Free Shipping threshold by 50% in all territories where this option was previously available.
With the warehouse reconfigured for extra safety, it may take longer than normal to process, pack and ship your order.
With the factory still locked down, we are likely to see a few more items than usual go out of stock, and it may take us a bit longer than normal to resupply them.
Our focus right now is on getting you your hobby essentials. No news on when we’ll be unleashing new releases just yet. We’ll keep you posted.
Supporting Independents
Now, I know that loads of you love supporting your local independent stores, and as the warehouses come back online, we’ll be able to start resupplying them. While many of them aren’t open for business right now (and it may be some time yet before they are), we’ve come up with something special to help them out when that time comes. We’ll be sending our independent stockists a supply of a very special edition Catachan Colonel free of charge, so they can keep every penny they make! Like other limited edition or Made to Order miniatures, this Catachan won’t be available anywhere else, so keep in touch with your local independent store – they’ll be counting on your loyalty when they reopen.
Catachan Colonel
All that remains now is to thank you all for your amazing community spirit during this extraordinary time. It’s been super inspiring to see all the models you’ve painted and shared online, and witnessing how you’ve been lifting each other up with positivity and support has really kept all our spirits high. Ours truly is the very best of communities.
As ever, stay safe.
– Andy Smillie
Global Head of Warhammer Community