I have seen a couple of these now, GW emails apologizing for the delays on the Warhammer 40,000: Munitorum Edition. GW Customer Service being as strong as it always has been, as stepped in and taken the bull by the horns, and handled these delays admirably. The emails have been voicing how well GW Customer Service has responded to these delays.
Here is what was received by customers from GW.
Dear Customer,
We are writing to advise you of a delay on your recent order containing the Warhammer 40,000: Munitorum Edition.
Due to circumstances beyond our control, we are not able to get the order to your Retail Store in time for the Release Date, this Saturday, 24th May. We can however guarantee you will be able to collect your Edition in-store from 12 noon on Wednesday 28th May.
To apologize for the disappointment and inconvenience, we would like to offer you a free of charge copy of the Standard Edition book, which will be available for you to collect in-store from this Saturday.
We will also be sending you a Virtual Gift Voucher for £50 for you to spend in the Webstore. You will receive this Gift Voucher in a separate e-mail.
If you would like to change the delivery of your order to a different address, please contact our Customer Services team
We sincerely apologize for the inconvenience.